Quality Commitment

I.O. Systems is proud to retain ISO 9001 certification, an internationally recognised standard that ensures our products and services meet the needs of our clients through an effective quality management system.

We have developed and implemented our quality management system in order to improve the overall performance, maintain a high-level of quality and strong customer service and to provide a sound basis for sustainable development initiatives. Our decision for continued ISO 9001 accreditation demonstrates our commitment to providing high-quality and consistent products and services to our customers and our ongoing investment in technology and development.

To become ISO 9001 compliant, I.O. Systems underwent an evaluation process that included quality management system development, a management system documentation review, audit and initial assessment which proved a time of beneficial change within the company.

In achieving compliance with the standard requirements, we chose a reliable partner – Intertek – an industry leader in Testing, Inspection and Certification, delivering high quality services to help companies to meet the growing challenges of quality, safety, environmental protection and social responsibility. Intertek reviewed our management system and provided certification to the standard as an independent third-party specialist. Thus, providing our clients with independent assurance that our commitment to quality permeates everything we do.

The ISO 9001 certification is the assurance that we have robust, clearly defined procedures in place in all our business areas such as R&D, production, supply chain management, risk management, handling of documents and data and strong business continuity processes. It is worth mentioning that as all the processes inside the company, our production processes are managed using a state-of-the-art ERP system. Information, which is constantly collected there gives us valuable insights about the statistics on our products and services, and the processes we carry out every day. Also, it not just ensures 100% traceability of our supply chain, but also helps us by converting customer feedback into project tasks for our R&D team.

Therefore, we can proudly and safely state that I. O. Systems is built with quality and transparency in mind. We integrate the attitude of quality in our daily work and continuously challenge ourselves to improve the quality management system to provide products that meet or exceed the needs and expectations of our customers, continuously complying with the specifications and regulations.